Caesura Health

Support & Troubleshooting

Getting Started

Apple Watch Setup
Install the Caesura watch app from the Watch app on your iPhone. Open it once to start syncing health data. Data syncs automatically every 15 minutes.
Health Data Permissions
Caesura needs HealthKit access to read your health metrics. Go to Settings → Privacy & Security → Health → Caesura and enable all categories you want to track.
CGM Integration
Caesura reads glucose data from Apple Health. Make sure your CGM app (Dexcom, Libre, etc.) is writing to Apple Health. Select your CGM device in Caesura Settings for the best experience.

Troubleshooting

No data showing
Open the Caesura watch app and wait for it to sync. If data still doesn't appear, check that HealthKit permissions are enabled and your watch is connected to your iPhone.
Glucose readings missing
Verify your CGM app is sharing data with Apple Health. Open the Health app → Browse → Blood Glucose to confirm readings are being recorded.
Watch app not syncing
Force-close and reopen the Caesura watch app. If the issue persists, restart your Apple Watch and ensure it has an active internet connection (Wi-Fi or cellular).

Privacy

Your health data is encrypted in transit and stored securely. We never sell or share your data. Read our full Privacy Policy.

Need more help? We're here for you.

support@atomancy.me